Website privacy notice

Updated 23 October 2026

This notice describes information handled through the Carelingua public website. Separate arrangements may apply to interpretation sessions, client portals, and translation projects.

Enquiries and quote requests

When you submit a form, we receive your name, email address, optional organization, message, and service selections. We use these details to respond, understand your requirements, prepare a quote, and coordinate next steps. Your message is delivered to our coordination team through email or enquiry-management providers.

Please share only the information needed to describe your request. Do not enter patient information, medical records, identity documents, passwords, or confidential case materials in this public form. Contact us to discuss an appropriate way to exchange sensitive project information.

Technical information

Hosting and security services process technical information such as IP addresses, browser information, requested pages, timestamps, and errors to serve the site and detect abuse. Enquiry records may include a referring page with its query string removed and an IP address when available.

Optional analytics

Google Analytics and Microsoft Clarity are optional and load only after you accept analytics. You can reject analytics and still request a quote. See our cookie notice for the information collected and how to withdraw your choice.

Service providers and records

Website hosting, email delivery, and any enabled analytics providers process information for the functions described above. Their processing locations and retention periods can differ. Submitting an enquiry creates a coordination record; closing this page or changing your cookie choice does not delete that record or earlier analytics data.

Questions and requests

Contact info@carelingua.com to ask about your enquiry information, its retention, or a request for access, correction, or deletion. We may need to verify your request and consider any applicable recordkeeping requirements. Please do not send sensitive documents to verify your identity unless we have agreed on a suitable method.

Carelingua, 447 Broadway, 2nd Floor, Suite #3429, New York, NY 10013, United States.